The top 3 things DTC brands do wrong when calculating Return Rates and why it’s bad for business →

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Returns are costing your business lots of money. How to reduce online returns? There is no one best way to handle customer returns. Here are the top 3 things DTC brands and fashion businesses do wrong when calculating Return Rates and why it’s bad for business.

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Are “Free Returns” right for your DTC business? →

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If you are feeling uncertain about offering free returns in your business, or even, perhaps, are seeing that free returns are getting out of control and really taking a toll, read on. I want to share with you a critical returns KPI that will help you clearly define what works best for YOUR unique business model.

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